Documentation technology and content management systems: choosing and implementing
There is a whole arsenal of software and systems that can help you make your content strategy a reality. We help you choose and implement.
You can divide these into two groups: content engineering and content collaboration.
The focus is on personalized information for the user, on automated publication and efficient management of content components in different variations, versions and languages, aka content engineering.
Keywords:
personalized
automated
granular
content for people, bots and machines
Darwin Information Typing Architecture (DITA XML)
specialized editors and CCMS
reuse and single-sourcing
The focus is on collaboration within your team, with other teams and also outside your organization. Flexible management of business content within projects, communities, teams, portals... is crucial in content collaboration.
Keywords:
team
cooperation
anti-silo
future-proof design
templates
desktop & mobile
navigation, search, access
everyone is a potential writer
Services
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system
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choosing the right software (editor, CCMS, layout)
(usually as part of a content audit) -
vendor selection
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AI opportunities
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information architecture
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standards
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develop information architecture
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configuration and customization
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custom editing environment
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custom publishing, stylesheets and corporate identity
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DITA framework
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conversion
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restructure and rewrite
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automation
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