About me
I got to know Flow as their customer. We worked together for a number of years to improve software documentation and to convert it to DITA. I immediately felt a connection with the people in the company. When it was time for me to find a new challenge, I contacted Flow.
After different roles in software development (developer, project manager, agile coach), I ended up in software documentation. Documentation is where the technical side of IT is translated and made accessible to users. It's this intersection that I find fascinating. Using information architecture, I want to help writers create the best possible documentation.
I enjoy the challenge of finding simple answers to complex questions. I also feel energized when I can learn and discover new things.
The quick-fire question round
Flow: Software or hardware documentation?
Nils: "I have more experience in software, but I am definitely open to documenting hardware as well."
Flow: Internal or end-user documentation?
Nils: "I think both are fascinating. The challenge is to write documentation that helps the user, whether that is for internal use or for end users"
Flow: Agile or waterfall development?
Nils: "Absolutely Agile. For me, it is the best way to build what clients and end users want. The short iterations help both software developers and end users figure out what works and what doesn't. This also fits the 'fail fast; learn fast' approach; by quickly discovering what doesn't work, you can achieve better results."
Flow: Time travel to the past or to the future?
Nils: "As a lover of sci-fi, to the future please :)"
A glimpse of the future
I'm looking forward to expanding my knowledge of DITA and information architecture. I'm also keen to tackle different projects for different clients.