From information chaos to information architecture
Part 1: Three tips for your change project

Navigating a corporate network in search of the right information is not always easy. In most companies, countless working hours are lost due to the lack of a clear information architecture. Fortunately, there is a solution: An optimized structure and the right tools will facilitate collaboration and ensure that everyone quickly finds their way to the right documents.

But how do you start? In this series of three articles you will learn all about it. Today, part 1: Three tips for your change project.

With the right information architecture, you won’t drown in information chaos

1. Start with a good preparation

It may sound obvious, but it is absolutely crucial to take sufficient time for the preparatory phase. With limited budget and time, it’s sometimes very tempting to quickly start using an attractive IT tool. But without proper analysis it may not cover all your needs and then you’ll have to start over. So set up a roadmap and clearly define the scope of the project.

2. Find ambassadors for your change

All change sparks resistance. You can’t immediately expect strong commitment from everyone who will have to change their habits.

Invest in communication and work with ambassadors who show commitment and listen to everyone.

So invest in communication and work with ambassadors who show commitment and listen to everyone and every role within your department and organization. Also provide varied and low-threshold channels where people can give feedback.

3. Tackle specific problems

Rapid growth, rigid hierarchy, new acquisitions, … the structure and culture of an organization are seldom optimized to easily share knowledge. Many employees find themselves in unclear situations that breed frustrations. To clear up this fog, systematically work through a list of specific problems so you can discover which walls should become doors and which gaps you need to bridge.

You obviously can’t instantaneously change the course of your organization’s information architecture. A reliable partner with experience may be needed to give direction and to create perspective. Flow helps people and organizations to look at information differently. Find out what we can do for you.

Part 2 of this series


More on organizing information